Stafflancer Plugins
Marketplace legal

Privacy Policy

How Stafflancer handles plugin marketplace data, downloads, purchases, support, and license workflows.

Last updated June 14, 2026

Privacy Policy

Last updated: June 15, 2026

This Privacy Policy explains how Stafflancer LLC (“Stafflancer,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our websites, purchase or download our WordPress plugins, create an account, activate a license, request support, or contact us.

This policy applies to:

  • https://plugin.stafflancer.com/
  • Stafflancer plugin product pages and checkout pages
  • Stafflancer customer accounts and dashboards
  • Stafflancer plugin downloads, license activation, updates, and support
  • Any related forms, emails, and service pages operated by Stafflancer

This policy does not apply to websites or services operated by third parties, even if they are linked from our website.

1. Who we are

Stafflancer provides WordPress plugins, free plugin downloads, Pro plugin upgrades, license management, customer dashboards, product updates, and support services.

Business name: Stafflancer LLC
Website: https://plugin.stafflancer.com/
Main website: https://stafflancer.com/
Contact email: info@stafflancer.com

2. Information we collect

We collect information in the following ways.

Account and checkout information

When you create an account, download a plugin, purchase a Pro product, or manage your customer dashboard, we may collect:

  • name
  • email address
  • username or account details
  • billing details
  • order history
  • purchased products
  • license keys or activation codes
  • active subscription or renewal status
  • download permissions
  • customer dashboard activity related to your products

Payment information

Payments may be processed by third-party payment providers. We do not intentionally store full credit card numbers on our website.

Depending on the payment method used, payment providers may process:

  • payment method details
  • billing address
  • transaction ID
  • fraud prevention signals
  • payment status

We receive limited payment and order information needed to confirm your purchase, provide downloads, issue licenses, and manage renewals.

Plugin license and activation information

When you activate, verify, renew, or update a Stafflancer plugin, we may collect:

  • license key or activation code
  • product name and version
  • website URL where the plugin is activated
  • WordPress version
  • PHP version
  • plugin version
  • activation status
  • license expiry, renewal, or grace-period status
  • number of activated sites where a license allows multiple sites
  • request date, IP address, and technical log details

This information is used to verify license access, provide updates, manage activations, prevent misuse, and support customers.

Free plugin download information

When you download a free plugin, we may collect limited information such as:

  • email address, if required by the download form
  • download date
  • downloaded product
  • IP address and browser/device information
  • basic security or anti-abuse logs

Support and contact information

When you submit a support request, contact form, or support ticket, we may collect:

  • name
  • email address
  • website URL
  • plugin name
  • license key or activation code, if provided
  • support message
  • screenshots, files, or diagnostic information you choose to upload
  • technical details needed to troubleshoot the issue

Please do not send sensitive personal information unless it is necessary for support.

Website and technical information

When you visit our website, we may automatically collect:

  • IP address
  • browser type and version
  • device type
  • operating system
  • pages visited
  • referring URL
  • approximate location based on IP address
  • date and time of visit
  • error logs and security logs

This information helps us operate the website, improve performance, protect against abuse, and understand how visitors use our pages.

Cookies and similar technologies

We may use cookies and similar technologies to:

  • keep you logged in
  • remember account or checkout sessions
  • operate WooCommerce cart and checkout functions
  • protect forms from spam or abuse
  • improve website performance
  • understand website usage
  • support analytics, security, and fraud prevention

You can control cookies through your browser settings. Some cookies are necessary for account, checkout, cart, license, and security features to work properly.

3. How we use your information

We use personal information to:

  • provide free plugin downloads
  • process Pro plugin purchases
  • create and manage customer accounts
  • deliver downloadable plugin files
  • issue, verify, renew, and manage license keys
  • provide plugin updates
  • provide customer support
  • respond to messages and support tickets
  • manage subscriptions, renewals, and order history
  • prevent fraud, abuse, spam, and unauthorized access
  • secure and maintain our website and services
  • improve our plugins, website, documentation, and customer experience
  • comply with legal, tax, accounting, and regulatory obligations
  • enforce our terms, license rules, and acceptable use policies

Where a legal basis is required, we process personal information under one or more of the following bases:

  • Contract: to provide products, accounts, downloads, licenses, updates, support, and services you request.
  • Legitimate interests: to secure our website, improve products, prevent abuse, manage customer relationships, and operate our business.
  • Consent: where you choose to submit a form, subscribe to communications, or allow optional cookies.
  • Legal obligation: where we need to keep records for tax, accounting, compliance, dispute resolution, or legal requirements.

5. How we share information

We do not sell your personal information.

We may share information with trusted service providers only when needed to operate our business and provide our services. These may include:

  • website hosting providers
  • payment processors
  • WooCommerce or WordPress-related infrastructure
  • email delivery providers
  • analytics providers
  • security, spam-prevention, or fraud-prevention tools
  • customer support tools
  • cloud storage or backup providers
  • professional advisers such as accountants, lawyers, or auditors
  • government, law enforcement, or regulatory bodies when legally required

Service providers are expected to use personal information only for the services they provide to us.

6. Payments and WooCommerce

Our marketplace uses WooCommerce or related commerce tools to manage products, orders, downloads, and customer accounts.

WooCommerce may process information needed for:

  • cart and checkout
  • order processing
  • customer accounts
  • downloadable files
  • product access
  • refunds
  • taxes and invoices
  • subscription or renewal records, where applicable

Payment processing may be handled by third-party payment providers. Their privacy policies apply to the payment information they process.

7. Plugin licensing and updates

Stafflancer Pro plugins may connect to our license server to verify license status and provide updates.

License checks may include:

  • product identifier
  • license key
  • activation code
  • website URL
  • plugin version
  • WordPress and PHP environment details
  • activation status
  • expiration or renewal status
  • request logs for security and troubleshooting

This information is necessary to provide Pro features, manage site activations, enforce license limits, and deliver updates.

8. Email communications

We may send you emails related to:

  • account creation
  • purchases and receipts
  • downloads
  • license activation
  • license renewal or expiry
  • support responses
  • security notices
  • product updates
  • important service changes

We may also send marketing or promotional emails if you subscribe or otherwise consent where required. You can unsubscribe from marketing emails using the link in the email or by contacting us.

Transactional emails related to your account, purchases, licenses, downloads, or support may still be sent when necessary.

9. Data retention

We keep personal information only as long as needed for the purposes described in this policy.

Typical retention periods may include:

  • account information: while your account remains active
  • order and invoice records: as required for tax, accounting, and legal purposes
  • license records: while the license is active and for a reasonable period afterward
  • support tickets: for a reasonable period to support future troubleshooting and service history
  • security logs: for a limited period needed to protect the website and investigate abuse
  • marketing email records: until you unsubscribe or request deletion, subject to legal recordkeeping needs

We may retain some information longer if required for legal, tax, accounting, dispute resolution, fraud prevention, or security purposes.

10. Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, plugin, server, or internet transmission is completely secure. You are responsible for keeping your account login details safe and for using secure passwords.

11. International transfers

Your information may be processed in countries other than your own, depending on where our service providers, hosting providers, payment processors, and support tools operate.

Where required, we use appropriate safeguards for international transfers of personal information.

12. Your rights

Depending on your location, you may have rights to:

  • request access to personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your information
  • request restriction of processing
  • object to certain processing
  • request a copy of your information
  • withdraw consent where processing is based on consent
  • opt out of marketing emails
  • complain to a data protection authority

To exercise your rights, contact us at:

info@stafflancer.com

We may need to verify your identity before responding to certain requests.

13. California privacy rights

If you are a California resident, you may have additional rights under California privacy laws, where applicable.

These may include the right to:

  • know what categories of personal information we collect
  • know the purposes for which we collect and use personal information
  • know what categories of third parties may receive personal information
  • request access to personal information
  • request deletion of personal information
  • request correction of inaccurate personal information
  • opt out of sale or sharing of personal information
  • limit the use of sensitive personal information, where applicable
  • not be discriminated against for exercising privacy rights

We do not sell personal information.

If you believe a California privacy right applies to you, contact us at:

info@stafflancer.com

14. Children’s privacy

Our website, products, and services are intended for business users, website owners, developers, agencies, and adults. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

Our website may link to third-party websites, plugins, services, payment processors, documentation, or external tools.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Last updated” date above. If changes are significant, we may provide additional notice where appropriate.

17. Contact us

For privacy questions, data requests, or concerns, contact:

Stafflancer LLC
Website: https://plugin.stafflancer.com/
Email: info@stafflancer.com